Privacy Policy

This Privacy Policy was last updated on 9th Jun November, 2026

Introduction

This Privacy Policy sets out how Al Hikma Soft, doing business as Al Hikma Soft (hereinafter referred to as “Al Hikma Soft”, “we”, “us”, or “our”) collects, stores, uses and shares your personal information when you visit and use the website services operated by us. We are committed to protecting and respecting your privacy.

Information We Collect

We may collect personal information such as your name, email address, phone number, purchase details, and payment information when you purchase a service, theme or plugin from our website. We also collect technical data such as IP address, geographical information, browser type and version, operating system, referral source, length of visit and page views.

Information We Collect

Use of Your Information

The information provided by you might be used for:

Processing payments for our services.
Communicating with you about our products, services, and updates.
Enhancing our website and services based on user behavior and preferences.
Compliance with legal obligations and disputes.
Operational purposes such as troubleshooting, data analysis, testing, research, statistics and survey purposes.
To analyze trends and preferences to improve user experience.

Disclosure of Your Information

We do not sell or trade your personal information to third parties. We may share personal data with subcontractors or service providers (Such as Google Analytics, Woo-commerce, Brevo, etc) who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may disclose your personal data if we are under a duty to do so in order to comply with any legal obligations or to protect the rights, property, or safety of Al Hikma Soft.

Cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. We use cookies to identify which pages are being used and to personalize your experience on our site. You can choose to accept or decline cookies through your browser settings.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you use these links you should note that we do not have any control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.

Security

We prioritize the security of your information and use various security measures to protect your personal data against unauthorized access, alteration, disclosure or destruction.

Device Tracking Policy

To ensure account security and prevent unauthorized access, we maintain a record of the IP and device identifiers used to access your account. This allows us to manage and limit the number of devices that can be logged in at the same time.

Legal Amenity

In the unlikely event of a data breach, please note that only limited personal information is stored on our servers, specifically your name, country, email address, purchase history, and IP address. We do not store sensitive payment details such as full card numbers, as all transactions are processed securely via Stripe using their PCI-DSS compliant infrastructure. This means card details never touch our servers. While we cannot take legal responsibility for any incidents, we implement strict security measures including AES-256 encryption, hashed data storage, and secure transmission protocols (HTTPS/TLS) to safeguard all information we store.

Changes to This Policy

We may occasionally update this Privacy Policy. The updated date will be stated at the start or end of this policy. By continuing to use our website and services, you’re agreeing to the policy updates.

Your Rights

You have certain rights relating to your personal data such as the right to access, correction, erasure, restriction, transfer, to object to processing, to portability of data and to withdraw consent.